Cancel Your Order

We're sorry to see this order go — let's get it sorted for you.

Our Cancellation Policy

  • Orders can be cancelled free of charge before the order has shipped.
  • Once an order has shipped, it can no longer be cancelled; you're welcome to request a return instead once it arrives.
  • Made-to-order or customized pieces may not be eligible for cancellation once production has begun. We'll confirm this when we review your request.
  • Approved cancellations are refunded to your original payment method within 5–7 business days.